Speaker

Carmen is an organizational heretic and all-purpose troublemaker whose only real expertise is asking stupid questions and noticing odd, new things that might amount to something…or maybe not.

Christian Lane is a Chicago-based musician, and podcast producer for the Behind The Song podcast. After major-label releases with his former band, Loud Lucy, his original compositions have appeared in TV and film including Confessions Of A Teenage Drama Queen, Wishcraft, and more.

Lindsey is a former UX Researcher with over 10 years in the field, and most recently a former Product Manager with about a year and a half of experience. After severely burning out and losing her job a year and a half ago, she's been on a path of recovery and self-discovery, finding new passions and drives in a completely new mental landscape.

Aaron Irizarry is the SVP of Design for Retail Lending at PNC Bank. He's all about leading teams to create scalable design strategies for PNC's Retail Lending products and services.

Abi Jones leads a team of designers and researchers in Google Health, an organization that works across a variety of medical specialties to dramatically improve the availability and accuracy of medical services, with a focus on cancer, skin conditions, and diabetic eye disease.

Adam’s work focuses on helping teams and organisations strengthen and grow their human-centered design and innovation capabilities. As a design leader, Adam’s work blends systems thinking, HCD, anthropology, and organisational behaviour to foster more collaborative, creative and customer-centric organisations.

A curious skeptic and expert snark, Karen has a deep love for beautiful messes fostered over 20 years of work in UX and product.

Betsy is a curious creative currently working as a Senior Experience Designer at Intuit.

Cliff is a Principal Designer at Salesforce, helping build world-class customer experience tools. For him, experience design is a strategy for creating positive change in the world for others—not in a vague sense, but a literal one.

Colleen is passionate about collaboration, human-centered research, and a holistic approach to creating products. She’s currently a UX Researcher at Groupon; bringing a customer-focused lens to teams and initiatives across the organization with a fiery heart and quick wit.