Adam Connor

Adam Connor

Adam Connor

Adam’s work focuses on helping teams and organisations strengthen and grow their human-centered design and innovation capabilities. As a design leader, Adam’s work blends systems thinking, HCD, anthropology, and organisational behaviour to foster more collaborative, creative and customer-centric organisations. He has coached and trained teams across the world and from industry leading organisations such as Google, Disney, Fidelity, and Twitter. In 2015 he and co-author Aaron Irizarry released Discussing Design: Improving Communication & Collaboration Through Critique with O’Reilly Publishing. His thoughts on collaboration and design can be found at and

For more, keep up with Adam on Twitter as @adamconnor.


UX Camp Spring 2021

Building Character: Creating Unique, Consistent Experiences with Design Principles

Inconsistency is one of the most common points of breakdown and frustration in the interactions and experiences we have. Whether we’re interacting with other people, apps, our bank, our doctor, our government, anyone—we form expectations of what someone or something will do based on our previous experiences and their past behaviors. When something happens that doesn’t measure up to those expectations–that seems out of character–we’re caught off guard. What do we do next? What should we expect now?

Conversations about consistency in design often focus on topics like content and interface design, ensuring that we use the same labels, controls, patterns throughout our creations. But what if we thought about consistency in the relationship between users and our products or services?

Principles act as rules that guide how we think and act. Formed by our motivations, values and beliefs, we use them as “lenses” through which we examine information in order to make decisions on what to do. And because of their persistent influence on our behavior, they influence other’s views and expectations of us. Using these same kinds of constructs throughout the design process we can design unique content, valuable interactions and consistent behaviors that set and live up to expectations for our audiences.


Events of the Speaker
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April 3, 2021
10:00 am
April 3, 2021
3:30 pm
UX Camp Spring 2021 is a 1-day mini-conference that delivers great UX content at a price that lets anyone attend, from where you are. On Saturday, April 3rd, 2021 at 10AM CT, from where ever you are—we’re serving up 2...