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Leadership By Design 2021 Systems Thinking & Design Ethics for Design Leaders Systems are tricky, slippery things, especially complex adaptive systems that bring humans and digital technologies together. In this 15 minute focus session, we’ll do a whirlwind tour of...

Leadership By Design 2021 Designing for Death: A Framework for Creating the Final Experience of Your Customer’s Journey What happens to your customer’s digital assets when they pass away? Do you have a way for next of kin to notify...

Leadership By Design 2021 The Power of the Pep Talk Think pep talks are just for overzealous sports coaches and kinda-culty motivational speakers? Think again. Life is tough, but so are we. And we’re even tougher when we’re in it...

Leadership By Design 2021 You Can Do It! Leading Through New, Unprecedented Challenges with Patience & Perseverance Leading and managing design teams might be reaching peak difficulty. With high expectations from the people you support and the managers above you,...

Leadership By Design 2021 From the Ground Up: Growing a New Practice at Your Organization Leading a practice is hard enough. But what if it doesn’t even exist yet, and how do you even get started? We’ll discuss lessons learned—including...

Leadership By Design 2021 Meaningful Product Inclusion This year Google Maps introduced a Black-owned business attribute. Learn more about how this project started, what it took to make it happen, and ways you can bring inclusive product development practices into...

Leadership By Design 2020 Betazoid Leadership in a Locked Down Federation “To admit that you’re afraid gives you strength.” — Counselor Troi to Lieutenant Worf (Star Trek: TNG) As a leader, being/feeling/appearing vulnerable can be uncomfortable and make us doubt...

Leadership By Design 2020 Beyond Tactical Onboarding: What Every Designer Needs to Know to be Successful Good design leaders know that designers must think beyond the interface and user needs and work on the business, not just in the business....

  Leadership By Design 2020 New Layer Podcast Live! New Layer is a conversational podcast on everything related to digital product design, with hosts Jasmine Friedl and Tanner Christensen. We discuss design careers, tools, education, critique, and much more.

Leadership By Design 2020 Yes Racism Exists: Now What? Michelle Y. Bess shared her closing keynote, Yes Racism Exists: Now What?