Sheetal T. Patel was named the Assistant Director of the CIA for the Transnational and Technology Mission Center in January 2022.  Prior to that position, Sheetal T. Patel was the Assistant Director of the CIA for Counterintelligence in 2019.  Ms. Patel served as Deputy Chief of Station and Chief of Analysis in South Asia.

Ms. Patel has previously served in a variety of leadership roles in the Agency, including Deputy Assistant Director of the Counterintelligence Mission Center (CIMC) and CIMC Chief of Analysis.  Ms. Patel was an Executive Assistant to two CIA directors and served as the National Security Council’s Director for Afghanistan from 2003-2004.

Ms. Patel holds undergraduate and graduate degrees in history and security policy from Boston University and George Washington University, respectively, and served as a Naval Reserve Intelligence Officer.  She is the recipient of the Presidential Rank Award and the CIA Director’s Award.

Join us for a riveting session with Sheetal T. Patel, Assistant Director of the CIA for the Transnational and Technology Mission Center, as we explore the intersection of User Experience (UX) design and intelligence work. With an illustrious career spanning various high-profile roles within the CIA, including Counterintelligence and analysis leadership positions in South Asia, Ms. Patel brings a wealth of knowledge on the criticality of integrating human-centered design (HCD) into intelligence operations. This session promises to uncover how the principles of UX and HCD can revolutionize the way intelligence agencies serve policymakers, enhancing both the efficacy and accessibility of complex intelligence data.

As technology continues to evolve at a breakneck pace, so does the landscape of national security and intelligence. This talk will delve into the transformative potential of UX/HCD in intelligence gathering and analysis, discussing both the challenges and opportunities that lie ahead. Whether you’re a UX professional keen on contributing to national security or simply fascinated by the confluence of design and intelligence, Sheetal T. Patel’s insights will offer a unique perspective on serving policymakers with better UX design. Don’t miss this opportunity to gain a deeper understanding of how customer-focused intelligence can shape the future of national security.