Mike Kornacki

Mike’s 20 years of work in the creative arts field has brought him to Johnson Controls, Inc. (JCI) where, over the last five years, he has built a team of User Experience specialists. Within JCI, he is currently setting creative direction for the building efficiency line of business and leading the charge establishing UX as a culture within the organization. He has created the first ever Design Language System (DLS) for JCI products, that has revolutionized the “Johnson Controls way” of product interaction. He continues to push the innovation boundaries of user experience into the future.

For more, keep up with Mike at hellogoat.com or on Twitter as @lordshales.

Presentations

UX Camp 2015

Experience Innovation — The New Design Imperative

Experience innovation is becoming the most important element in smart companies product lifecycle. They are starting to use experience innovation to remain relevant and retain customer loyalty. Companies like Uber, Delta Airlines, Disney and Nike, to name a few, are figuring out ways to create signature moments that delight users and create significant opportunities for growth. They have learned how to look beyond their products to and see the broader experience their customers have when using their products and services.

I have come up with a list of 6 ways UXers can do to get our clients or our companies we work for to start innovating experiences. I will share with you examples of how others have done it and how I have led a UX team in a giant engineering organization like Johnson Controls to innovate and impact our business directly. Ultimately we need to start doing this for the companies we work for or for our clients. Experience innovation is not a new idea and it only a matter of time before your company’s or client’s competition figures it out.