Mike Gorgone

Currently I am working in Cox Automotive’s Enterprise Operations Center helping them with the redesign of their IT Scorecard website. My role is varied depending on the what the project needs. I’ve been doing more work in Interaction Design and Information Architecture but in the past I have done UI development as well prototyping (HTML, CSS and Javascript) that is eventually ported over to whatever the client’s end system is utilizing.

In 1999 I discovered Improv while living in Chicago, starting classes at Second City. Improv taught me how to be more aware of the moment, how to listen more instead of just responding and that a group working together in a non-judgmental and supportive manner can create much greater things than any of those individuals could on their own.

For more, keep up with Mike at improvux.com or on Twitter as @improvux.

Presentations

UX Camp 2017

ImprovUX: Creating a Culture with Trust, Empathy & Collaboration

With more Agile and Lean processes becoming commonplace, people are working in larger and more diverse teams. The teams can be comprised of UX professionals, subject matter experts, marketing professionals, technical experts, business stakeholders etc. How do you bring these people from varied silos together quickly so they can effectively solve problems together?

Answer: Improvisation

Improvisation and its basic tenets stress listening, agreement and non-judgment. Those tenets help foster an environment of trust, empathy and connection which all support better collaboration between people (as well as creativity, less fear of risk etc.). ImprovUX is action (you’ll be walking the walk!) as everyone will be participating in Improv exercises that focus on these skills. The audience gets to experience how it feels when you let yourself be present and open in a supportive and fun environment.