Jill Gordon
Jill Gordon is a UX lead content designer at Allstate, yoga and meditation teacher, and mom of three children currently between 18 and 22 years-old. Her lived experience in healing trauma informs and brings a powerful genuineness to her writing and an energy to learn how to connect with the world and it’s inhabitants in a more emotionally intelligent way. Jill lives in Highland Park, Illinois and is completing her first book, a memoir about the healing power of connectedness that depicts her mental health challenges honestly and with her signature dry humor woven throughout.
Presentations
UX Camp Spring 2025
What the Data Can’t Hear: Slowing Down to Root and Connect
In a time of rapid technological evolution, emotional intelligence is more critical than ever. And while the world rapidly moves toward “AI for Everything” and that can be overwhelming, it’s important to note that AI and human connection together can enhance—not replace—our value, resilience, and ability to create meaningful experiences.
Drawing from personal experience as a UX lead content designer and lessons learned from profound personal loss, I will share how machine learning has made me a better listener, a more empathetic designer, and a stronger leader. Through real-world examples and unexpected insights, I’ll show how emotional intelligence and technology can work hand-in-hand to foster deeper relationships—with our customers, our communities, and ourselves.
