Jennifer Sassi
Jenny Sassi brings 15+ years’ experience in Information Architecture and Product Design to meet the needs of customers ranging from eCommerce, FinTech, healthcare, government and military. In her spare time, she volunteers for World IA Day – Richmond VA Chapter, plays piano and cello, and entertains her little dog, Scrappy.
Presentations
UX Camp Winter 2025
A Day in the Life of a Human: How Information Architecture Can Improve Our Daily Experience with AI
Imagine AI mishaps straight out of Rick and Morty, where poorly structured systems create chaos instead of convenience. Ethical design can prevent these scenarios and help AI make your day smarter and more seamless. By applying Information Architecture (IA) principles, we can optimize daily AI interactions—from organizing morning routines and boosting workplace productivity to offering on-demand emotional support.
Frameworks like LATCH (Location, Alphabet, Time, Category, Hierarchy) and mental models provide the foundation for structuring AI systems that foster transparency, personalization, and accessibility. These tools also address critical challenges such as data bias and content moderation, ensuring that human-AI relationships are not just functional but empowering.
As the world gets closer to the point where artificial intelligence touches nearly every aspect of life, IA offers a roadmap for creating more intuitive and meaningful digital experiences that truly meet human needs.
