Alesha Arp is a Senior User Experience Researcher whose work has informed the design of software platforms, digital and physical spaces, and business processes.
At MIND Research Institute, her plate and heart are full with UX research, CX strategy and impactful design of digital, physical, and experiential products for Kindergarten through high school students and educators.
Alesha earned her Master’s in User Experience Design, Information Architecture and Knowledge Management from Kent State. She has presented at World IA Day, Information Architecture Conference, and Big Design.
For more, keep up with Alesha at aleshaarpuxdportfolio.com or on Twitter as @AleshaArp.
UX Camp Fall 2020
Usage Maturity Matrix: A Tool for Making User-Centered Design Decisions within Project Constraints
Project constraints often challenge our ability to meet user needs. With a usage maturity matrix, which shows a user’s comfort and familiarity with, and degree of use of a product, process or place, as our guide we are better able to focus our design efforts where our users and our business stakeholders need us most.
In this presentation, you’ll learn what a usage maturity matrix is and how to create one. This powerful tool can influence which features and functions we design into our present projects and can serve as a lasting guide impacting our ongoing design roadmap.