Keynote

Margot Bloomstein is a speaker, strategic adviser, and the principal of Appropriate, Inc., a brand and content strategy consultancy. For two decades, she’s helped organizations improve communication through brand-driven content strategy.

As a renown Design Leader and agency CEO, Andy helps companies like Virgin Holidays, John Lewis and Penguin Random House with issues of customer experience, product strategy, and digital transformation.

Tim started Mightybytes in early 1998 to help nonprofits, social enterprises, and purpose-driven companies solve problems, amplify their impact, and drive measurable business and marketing results.

Carol Smith has been has been improving the human experience across industries for 20 years and working to improve AI systems since 2015.

Michelle Y. Bess serves as the Diversity, Equity, and Inclusion Director at Sprout Social, focusing on efforts to ensure all people feel a sense of belonging and that their voices are heard.

Antionette D. Carroll is the Founder and CEO of Creative Reaction Lab, a nonprofit social enterprise designing healthy and racially equitable communities for Black and Latinx populations.

Dani Nordin works for athenahealth as the Product Design Architect for athenaClinicals. There, she uses her superpowers in user research, pattern recognition, and snark to help the organization unpack big, gnarly problems related to EHR configuration, clinical content, and specialty support.

Michael Lopp is a Silicon Valley-based engineering leader who builds both people and product at companies such as Borland, Netscape, Palantir, and Apple.

Cennydd Bowles is a digital product designer and writer. He has a decade of experience helping companies realise the benefits of good design, most recently as design manager at Twitter.

Cornelius is Managing Director at Canadian UX consultancy Ampli2de Inc. and is the co-chair and lead curator of CanUX, Canada’s largest and longest running UX event.