Gail Swanson
CX Design Leader
FEMA (Federal Emergency Management Agency)
Gail Swanson helps people solve product and service problems without blowing themselves up. Throughout her design career across many industries, she’s been dedicated to helping talented folks be effective at their jobs. Gail built the strategy practice at 18F, and has returned to public service improving the experience of disaster survivors as they recover and rebuild. Gail speaks and writes about all manners of design, strategy, and digital innovation.
Emily Parcell
Leadership Coach
Human-Centered Leader
Driven by a passion to make the workplace more human, Emily's work as a leadership coach and facilitator focuses on how strong leadership, process, and culture support teams to do their best work. She specializes in helping leaders navigate work with confidence by applying design skills such as creative thinking and an experiment-oriented mindset.
Abi Jones
UX Manager
Google Health
Abi Jones leads a team of designers and researchers in Google Health, an organization that works across a variety of medical specialties to dramatically improve the availability and accuracy of medical services, with a focus on cancer, skin conditions, and diabetic eye disease.