Speakers

Karen VanHouten
Karen VanHouten
Principal Consultant
Open Systems Technologies
A curious enthusiast with a deep love for beautiful messes (fostered over 20 years working in UX for enterprise solutions), Karen currently works as a Principal Consultant for OST (Open Systems Technologies).
Janelle Ward
Janelle Ward
Founder and Principal Consultant
Janelle Ward Insights
Janelle has led UX research at digital product companies, both as a founding lead and as a manager upskilling and growing existing research teams. She has a background in psychology and digital communication and spent 15 years in academia before transitioning to the tech world.