Author

Adam’s work focuses on helping teams and organisations strengthen and grow their human-centered design and innovation capabilities. As a design leader, Adam’s work blends systems thinking, HCD, anthropology, and organisational behaviour to foster more collaborative, creative and customer-centric organisations.

Carolyn Chandler has been working in the field of User Experience Design for over 20 years, after finding it due to a driving interest in psychology and anthropology. As Director of UX at Eight Bit Studios, her areas of specialty include design strategy and leadership, interaction design, and user research and modeling.

Caroline Jarrett is the forms specialist, helping clients to make forms easier to fill in. She uses techniques drawn from user research, service design, content design, and interaction design.

Cennydd Bowles is a digital product designer and writer. He has a decade of experience helping companies realise the benefits of good design, most recently as design manager at Twitter.

Russ Unger is an experience design leader who has built teams across enterprise, government, and private organizations.