Author

Erin Malone is principal at Experience Matters Design, specializing in designing systems, complex tools, user research and social interfaces and is currently working with the ADL’s Center for Technology and Society working on research and tools to help mitigate hate in online social spaces.

Megan Kellie is a writer, actor, improviser and illustrator. She lives in Chicago where she regularly repurposes cardboard and goes to Blick.

Peter Merholz has been active in digital design and product for 25 years, most notably in building Adaptive Path, and now a design executive and product leader.

Chris is a Vice President, Head of Design who leads teams, drives product strategy, and helps executives understand the value of design. He has championed design, research, and content strategy to improve the services people use every day in organizations of all sizes and industries around the globe.

Jay Newton-Small is cofounder of MemoryWell, which tells the life stories of those suffering from Alzheimer’s and dementia.

Carmen is an organizational heretic and all-purpose troublemaker whose only real expertise is asking stupid questions and noticing odd, new things that might amount to something…or maybe not.

For the past two decades, the leaders of global 1000 companies, NGOs, and other organizations have turned to Lisa to analyze and solve their digital governance challenges.

Aaron Irizarry, aka “Ron,” is the Head of Credit Solutions Design in Capital One’s Commercial Bank. Aaron is also the co-author of Discussing Design: Improving Communication and Collaboration through Critique.

Adam’s work focuses on helping teams and organisations strengthen and grow their human-centered design and innovation capabilities. As a design leader, Adam’s work blends systems thinking, HCD, anthropology, and organisational behaviour to foster more collaborative, creative and customer-centric organisations.

Carolyn Chandler has been working in the field of User Experience Design for over 20 years, after finding it due to a driving interest in psychology and anthropology. As Director of UX at Eight Bit Studios, her areas of specialty include design strategy and leadership, interaction design, and user research and modeling.