Author

Katja Forbes is a fearless CX innovator and award-winning leader who consistently challenges the boundaries of customer experience and AI.

Joe Natoli is a UX consultant, author and speaker. For over three decades, he’s advised, trained and empowered the UX, design and product development teams of some of the world’s largest organizations, from Fortune 100 companies to U.S. Government agencies and startups.

Brianna Sylver is a nationally recognized innovation strategist who helps Fortune 1,000 organizations and city governments unlock growth, align teams, and lead through complexity.

Christopher Noessel is a veteran of the interaction design industry, having designed products, crafted services, and helped clients with design strategy across many disparate domains for more than 20 years.

Heidi Trost is a UX leader who helps cross-disciplinary teams improve the security user experience. With a background in UX research, Heidi does this by helping teams better understand the people they are designing for, as well as the security threats that may negatively impact people and systems.

In today’s UX landscape, confidence and inclusivity are not just ideals—they are essential to creating designs that resonate with diverse audiences. As women take on leadership roles within UX, they bring perspectives that are crucial to shaping products and experiences reflecting a wide range of user needs. But building confidence isn’t always straightforward.

Dr. Andy Polaine is a design leadership coach, educator, and writer who helps clients build and grow their own design and innovation capability, transform their organisations and themselves

Harry Max is an executive player-coach who helps leaders realize their visions, build great teams, and zero in on pragmatic solutions to complex challenges.

Erin Weigel delivers impactful, user-centric products and tells stories about how she does it. Her career started in customer service when she worked retail and waited tables. This experience developed her service mindset, which guides her unique design approach.

Sunni (Sun) Brown is the founder of creative consultancy Sunni Brown Ink and recently reincarnated the Center for Deep Self Design (getting its second life after a tragicomic opening in March of 2020!).