UX Camp Summer 2020
Research Your Team First: Key Communication Techniques to Build Trust & Clarity in Product Teams
Instead of trying to “win” an argument, what if we invested in understanding our counterparts’ and stakeholders’ needs first with the goal of building their trust? We are passionate about our work, and in collaborative environments, we need to align our differing views of user needs, innovative ideas, and product vision across disciplines and management levels. This often means we spend a lot of time pitching our concepts for adoption into a product roadmap.
In this talk, you will learn communication techniques to uncover the key problems that cross-functional teams can rally around. We will also cover how to apply these techniques to help our teams feel more prepared for conversations about project scope, priority shifts, and even work-place conflicts.
