Leadership By Design 2023
Managing Design Skills at Scale
No matter what is happening in the world of design or the world at large, design leaders will always be accountable for driving business outcomes through their craft. Good design leads to good outcomes. Good design is good process. And good process is the craft of human-centered design.
On a small design team, leaders have the luxury of working with each team member one-on-one to continually improve each individual’s level of craft. However, when operating a team at scale, this level of individual interaction is not feasible. The creation, maintenance, and application of a Skills Framework empowers leaders to set consistent standards of practice, irrespective of the team’s size. Other benefits include increasing clarity around roles and expectations, increasing team member engagement, and facilitating cross-training across specializations.
Building a Skills Framework requires sustained effort and dedication. Following the pattern outlined in this talk will help you accelerate the creation of a customized Skills Framework that meets the unique needs of your team and your organization.
