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Chicago Camps

UX Camp Spring Home Edition

Saturday, April 3, 2021

Online — Everywhere — 10AM CT

Details

UX Camp: Home Edition is a 1-day mini-conference delivering design goodness to you, where ever you may be.

On Saturday, April 3, 2021 at 10AM CT, from where ever you are—we’re serving up 2 awesome keynotes that bookend up to 12 (3 tracks) really great presentations!

Normally, we’d all be heading to downtown Chicago for some (hopefully) nice weather, great views, city sounds, and then the abundant food and snacks that we like to provide from the comfort of Columbia College Film Row.

Things are different now, and we want to do something that is great for our community, spreads to the broader community, and still provides opportunity for presenters to present and attendees to learn. We’re giving this a shot, and we hope you’ll give us a shot, too!

Meet Our Awesome Sponsors

Our sponsors are helping to make this event special and paying it forward by showing support for UX Camp: Home Edition.

We’re actively looking for sponsors for UX Camp: Home Edition. If you’re interested, or if you know someone we should talk to, please let us know!

Keynotes

Adam Connor

Adam Connor
Head of Experience Research & Design, Elixir

Adam’s work focuses on helping teams and organisations strengthen and grow their human-centered design and innovation capabilities. As a design leader, Adam’s work blends systems thinking, HCD, anthropology, and organisational behaviour to foster more collaborative, creative and customer-centric organisations. He has coached and trained teams across the world and from industry leading organisations such as Google, Disney, Fidelity, and Twitter. In 2015 he and co-author Aaron Irizarry released Discussing Design: Improving Communication & Collaboration Through Critique with O’Reilly Publishing. His thoughts on collaboration and design can be found at adamconnor.com and discussingdesign.com

For more, keep up with Adam on Twitter as @adamconnor.

Building Character: Creating Unique, Consistent Experiences with Design Principles

Inconsistency is one of the most common points of breakdown and frustration in the interactions and experiences we have. Whether we’re interacting with other people, apps, our bank, our doctor, our government, anyone—we form expectations of what someone or something will do based on our previous experiences and their past behaviors. When something happens that doesn’t measure up to those expectations–that seems out of character–we’re caught off guard. What do we do next? What should we expect now?

Conversations about consistency in design often focus on topics like content and interface design, ensuring that we use the same labels, controls, patterns throughout our creations. But what if we thought about consistency in the relationship between users and our products or services?

Principles act as rules that guide how we think and act. Formed by our motivations, values and beliefs, we use them as “lenses” through which we examine information in order to make decisions on what to do. And because of their persistent influence on our behavior, they influence other’s views and expectations of us. Using these same kinds of constructs throughout the design process we can design unique content, valuable interactions and consistent behaviors that set and live up to expectations for our audiences.

Karen VanHouten

Karen VanHouten
Principal Consultant, Open Systems Technologies

A curious enthusiast with a deep love for beautiful messes (fostered over 20 years working in UX for enterprise solutions), Karen currently works as a Principal Consultant for OST (Open Systems Technologies). There she works with organizations to develop holistic digital strategies and build comfort operating in the space between opportunity and risk. She is passionate about intentionally designed work environments, and focuses on inclusion, collaboration, and space for play and experimentation as the most consistent drivers for sustainable success. She also swears a lot, especially on Twitter. And she can show you where she lives on her hand.

For more, keep up with Karen at karenvanhouten.com or on Twitter as @designinginward.

How We Get Wicked Good

Did you ever wonder why so much of our work seems harder than it should be? Does it feel like you are constantly working at altitude, trying to do more work with less oxygen? Well, Karen’s first job in tech was in 1993. You read that right. 1993. That’s almost 30 years across different roles and companies, all in technology and digital products. And no matter how much more skilled we all get, things just seem to be getting harder. How do we move from barely surviving to practically thriving?

In this new talk, we’ll discuss how we get wicked good: moving through competency and mastery to sustainability, even in environments that seem to be set up for failure, disappointment, and eventual burnout. We’ll explore how to make our work spaces kinder, more inclusive, and more supportive of long term engagement and growth while at the same time encouraging us to be more thoughtful and intentional about the design decisions and career choices we make.

Schedule

Kick-off
Adam Connor
Opening Keynote — Building Character: Creating Unique, Consistent Experiences with Design Principles
Break
Cliff Seal
Building Confident Users in the Space Between
Kathy Wang
Using Maslow’s Hierarchy to Design for Minorities
Break
Dean Schuster
Understanding the Mysterious Behavior of Complex Digital Product Users
Loriah Pope
Designing Through Imposter Syndrome: Using a Goal-based Framework to Navigate Career Growth in Design
Lunch
Betsy Freeman
Making Creativity Out of Masked Air: How To Stay Relentlessly Creative Through a Pandemic & Beyond
Colleen Pellissier
May We Be Compassionate Warriors
Break
Cristina Simonetto
Content Design for Non-content Folks
Julia Beauchamp Kraft
Speak to Inspire: Confident Communication in the Distributed World
Break
Karen VanHouten
Closing Keynote: How We Get Wicked Good
Closing Ceremonies

Speakers

Betsy Freeman

Betsy Freeman
Senior Visual Product Designer, Intuit

Betsy is a curious creative currently working as a Senior Experience Designer at Intuit. Currently working on the innovation learning experiences, she leads with her bias for empathy and action, so that every learner has access to personalized, cutting edge innovation education.

Betsy is energized by building accessible stories from complex ideas, sold on design thinking, and grounded by the power of community and a consistent traditional media practice. You can find Betsy crafting unexpected vegan sauces in her blender, organizing potlucks, and relentlessly creating printed matter. She actually combined her love of sauce and printed matter and created a few illustrated vegan sauce cookbooks.

For more, keep up with Betsy at betsyfreeman.com.

Making Creativity Out of Masked Air: How To Stay Relentlessly Creative Through a Pandemic & Beyond

So many of the things we used to rely on to fuel our creativity before the pandemic—meeting new people, traveling, visiting museums—have been off-limits for many of us over the past year. Staying creative can feel nearly impossible—and fear not: there’s hope.

I’ve developed a framework for boosting your creativity no matter the circumstances. I’ll share how to harness your curiosity as a focal point, and how to break that down and to help identify ways to reignite your creativity. The process infused my life with renewed energy that sparked my creativity—from my sketchbook to my day job and even on to receiving a promotion!

Cliff Seal

Cliff Seal
Principal Designer, Salesforce

Cliff is a Principal Designer at Salesforce, helping build world-class customer experience tools. For him, experience design is a strategy for creating positive change in the world for others—not in a vague sense, but a literal one.

Transparency, feedback, and accountability are critical components of any equitable system. Great design work treats these components as requirements for success and leverages them to better ensure human-centered outcomes.

Cliff put this perspective to work through experience design, thoughtful presentations, and lots of experimentation.

For more, keep up with Cliff at cliffseal.com or on Twitter as @cliffseal.

Building Confident Users in the Space Between

Siloed organizations aren’t incentivized to improve the space between products, despite the massive opportunity it presents. Seizing that opportunity is as much community organization as it is design.

Enterprise customers increasingly interact with multiple products from the same company. From rapid acquisitions to market opportunities, companies are frequently introducing products and services that are ostensibly interconnected. Users can transfer knowledge of existing product mechanics and flows to new ones, resulting in faster adoption and time-to-value—but that won’t happen by accident.

I’ll show how we’ve managed these efforts at Salesforce: how we built momentum internally, enlisted stakeholders, co-created, made decisions, and set ourselves up for constant improvement.

Colleen Pellissier

Colleen Pellissier
UX Researcher, Groupon

Colleen is passionate about collaboration, human-centered research, and a holistic approach to creating products. She’s currently a UX Researcher at Groupon; bringing a customer-focused lens to teams and initiatives across the organization with a fiery heart and quick wit. Colleen leans into her experience as a storyteller to inspire, educate, and communicate customer insights. After work hours, Colleen can be found wearing big headphones while moving bits of audio around to tell compelling stories for various audio projects.

For more, keep up with Colleen at colleenpellissier.design or on Twitter as @cr_pellissier.

May We Be Compassionate Warriors

Have you ever screwed up at work? This can be a big or small thing; it’s a terrible feeling. This happens to everyone at every level in our career. We make mistakes, we’re trying our best but work hard, people are harder, and sometimes it all just goes to shit. I think that’s ok, that’s human and being human is the best we can do.

I’ve spent the last couple of years learning, cultivating, and honing a superpower: mindful self-compassion. These are small things I do every day to be kinder to myself, forgive myself, and reminding myself of common humanity. This practice has made me a better teammate and employee. I’ve gained better focus and balance at work.

By sharing some of my own "failure"/mess-up stories I’d like to illustrate how I used self-compassion tools to navigate the situation. These tools and methods are super accessible and informal that anyone can try, and I’d love to give the audience some things to try out.

Cristina Simonetto

Cristina Simonetto
Senior Content Designer, RBC

Cris is a content designer in Toronto with about 15 years experience writing for UX. Currently, she’s a content chapter lead at RBC, Canada’s largest bank. Her experience is split between technical writing, advertising, and UX, and people think she’s passionate about her work because she waves arms a lot.

In her spare time, she’s a terrible guitar player, half decent singer and an near professional television watcher.

Content Design for Non-content Folks

You did your research, you found the problem. You came up with great concepts and design. But you get to user testing, and all your users can talk about is the content: they don’t get it.

In these days of tight budgets and lean teams, you’re expected to wear many hats. So, in the absence of a content professional, how can you tighten up that content so clients can absorb it?

We’ll go over what content design is, how to incorporate it into every stage of the double diamond process, and mainly some concrete tips to make your UX writing a little better.

Dean Schuster

Dean Schuster
Partner, truematter

Founder and partner of truematter, a user experience strategy firm, Dean has created user-centered digital products for 25 years. He oversees truematter’s UX practice, leading engagements for regional organizations as well as the Fortune 100.

Dean specializes in defining, designing, and building complex digital products. His expertise includes UX strategy, user research, prototyping, and building UX-focused teams. He regularly speaks, writes, and teaches on these subjects.

Dean is also an avid ultra marathoner, reader, and adventure traveler.

For more, keep up with Dean at truematter.com or on Twitter as @ExperienceDean.

Understanding the Mysterious Behavior of Complex Digital Product Users

Workhorse, data-dense digital products pose serious challenges, requiring compact UI focused on productivity and efficiency. To make better complex apps and software, we must deeply understand the domain expert power user, whose behavior and preferences confound the best digital product designers.

Because mission-critical app users demand compact, crowded interfaces that only a master Excel ninja could love (or use), it can be brutally difficult to make user-friendly products for them. Our UX instincts often lead us to design products hese users rebel against.

But you CAN do it. The best place to start is understanding the user of complex interfaces. In this session, you’ll learn the tips, tricks, and indispensable secrets to help you come to terms with their needs. These principles will change the way you think about constrained interface design. And your power users will love you for it.

Julia Beauchamp Kraft

Julia Beauchamp Kraft
Founder at Speak, Inspire

Julia Beauchamp Kraft is the founder of the public speaking training company, Speak To Inspire. Founded in 2014, Speak To Inspire has trained 1000’s of entrepreneurs and professionals as well as 100’s of companies like LinkedIn, Salesforce, ZScaler, Twitter, etc. She is passionate about helping smart professional women who are experts at what they do but tend to freeze up, shrink down and get self-conscious when the spotlight turns to them. She helps them to cultivate comfort in their skin, come across as the authority they are and turn high-quality information into inspiring presentations.

For more, keep up with Julia at speaktoinspire.com.

Speak to Inspire: Confident Communication in the Distributed World

On-camera anxiety and Zoom fatigue can make it challenging to be and present your best self. Being a confident communicator is not just the way you act, talk, and look. It’s a habitual way of thinking and reacting to various life situations. There are steps you can take to transform your mindset and nervous system so that you can be fully expressed on camera and in your whole life (and hopefully in-person again someday).

You can learn how to become an engaging and influential leader and cultivate the communication tools needed to effectively share your ideas. In this talk we’ll explore how to break down the barriers, misconceptions, and fears that prevent people from being fully heard.

And, you’ll become aware of small changes to your words, tone, and non-verbal communication to improve how you interact in high-stakes personal and professional communications.

And, you’ll learn some virtual speaking basics to shine in our new virtual communication world.

Kathy Wang

Kathy Wang
Product Designer, IBM

Kathy is the US-born daughter of Chinese-born parents. As an Asian-American, she experienced her childhood as a third culture kid. That meant always being afraid to be “too Asian,” as if she had to maintain a certain amount of “whiteness” to fit in, never mind that she was born and raised in the suburbs of Maryland. But that also meant being open-minded, and understanding that there are people from other parts of the world, because that’s where her family is from as well. That also meant finding a home in people, rather than places.

As a product designer, Kathy leverages her skills to make an impact in social issues that are close to her heart (racial equity, restorative justice, and animal welfare). She graduated from Cornell University, with her bachelors degree in China and Asia Pacific Studies, and her masters in Information Science and UX Design. Kathy is currently a product designer at IBM, based in Austin, TX.

For more, keep up with Kathy at kathywang.me or on Twitter as @kwangaroo.

Using Maslow’s Hierarchy to Design for Minorities

Have you ever found yourself at a loss for what to say in response to “I don’t understand why we need to point out race… we’re all humans here?” Have you ever stood in line at the coffee shop, and overheard a heated argument, but went back and forth between wanting to stand up for the person being yelled at and thinking it was none of your business? Have you ever caught yourself in a situation where you just couldn’t tell if someone was being racist or not?

If you answered “yes” to any of these questions, then you’ll understand why Allied Voices was formed. We’re a platform that enables you to navigate your racial landscape by reading other people’s stories of similar incidents, and how they handled them.

Join us as we dive into how an Uber ride initially inspired the project, how we addressed the issue of coming off as tone-deaf in initially only addressing Asian-American struggles, how we took user trust into consideration (as we made design decisions on the way we displayed different types of content), and what surprising takeaways we found through rigorous user testing.

You’ll walk away with a new understanding of how to use your design skills for social impact, and how to approach, and even embrace, uncomfortable conversations as a designer.

Loriah Pope

Loriah Pope
Product Designer, Hubspot

After graduating with a degree in Computer Science from New York University, people, puzzles, and problem-solving brought Loriah to the world of design in 2015. A self-described what-iffer, Loriah is passionate about working across disciplines and teams to clarify complex problem spaces. She finds everything endlessly fascinating, asks way too many questions, and writes about those questions sometimes on Medium.

For more, keep up with Loriah at loriahpope.com.

Designing Through Imposter Syndrome: Using a Goal-based Framework to Navigate Career Growth in Design

The design industry doesn’t make it easy for any of us to be designers—and it can seem even more challenging to be a great designer. We all want to do great work; however, great design is subjective! We all want to grow our skills, and our industry is riddled with tool debates, in-fighting about who is a designer, who should code, and any number of other competing viewpoints that make it difficult to know if you’re on the right path.

Design, the noun, verb, and industry, can leave even the strongest of us doubting ourselves and wondering what we need to do next. I’ve struggled with imposter syndrome, and through the reflection of my own experiences transitioning from development to design, I’ll share the framework that is helping me find my growth path so you can tailor it to meet your needs, and target the future that makes the most sense for you.

Location

UX Camp: Home Edition will be 100% online and from where each of us are. And then, later, we’ll share on Vimeo so you can watch and learn again, watch what you’ve missed, or share with your internet pals.

Chicago Sponsors Camps

  • Rosenfeld Media
  • Simplecast
  • Lead Honestly
  • Columbia College Chciago

Code of Conduct

All attendees, speakers, sponsors and volunteers at our conference are required to agree with the following code of conduct. Organizers will enforce this code throughout the event. We are expecting cooperation from all participants to help ensuring a safe environment for everybody.

The Short Version
Full Version

Our conference is dedicated to providing a harassment-free conference experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion (or lack thereof), or technology choices. We do not tolerate harassment of conference participants in any form. Sexual language and imagery is not appropriate for any conference venue, including talks, workshops, parties, Twitter and other online media. Conference participants violating these rules may be sanctioned or expelled from the conference without a refund at the discretion of the conference organizers.