Conferences

Leadership By Design 2021 Systems Thinking & Design Ethics for Design Leaders Systems are tricky, slippery things, especially complex adaptive systems that bring humans and digital technologies together. In this 15 minute focus session, we’ll do a whirlwind tour of...

Leadership By Design 2021 Designing for Death: A Framework for Creating the Final Experience of Your Customer’s Journey What happens to your customer’s digital assets when they pass away? Do you have a way for next of kin to notify...

Leadership By Design 2021 The Power of the Pep Talk Think pep talks are just for overzealous sports coaches and kinda-culty motivational speakers? Think again. Life is tough, but so are we. And we’re even tougher when we’re in it...

Leadership By Design 2021 You Can Do It! Leading Through New, Unprecedented Challenges with Patience & Perseverance Leading and managing design teams might be reaching peak difficulty. With high expectations from the people you support and the managers above you,...