2021

Leadership By Design 2021 The Cost of Not Conducting Qualitative Research in Organizations When we fail to include the human story in the designs of our products and services, we fail humans. twig+fish has worked with global customers and we...

    Leadership By Design 2021 Dear Design Leader – Explanations & Experiences with Leading Designers ​​Leadership isn’t easy, and finding someone to ask questions to, or to give coaching and advice can sometimes be a challenge. Fear not, design...

Leadership By Design 2021 Design for Cognitive Bias: Using Mental Shortcuts for Good Instead of Evil Users’ minds take shortcuts to get through the day. Usually they’re harmless. Even helpful. But what happens when they’re not? In this talk I’ll...

All Kinds of Minds Keynote at Leadership By Design 2021.

Leadership By Design 2021 Redesigning Leadership After 45 years in the labor force, more than 30 of them in so-called leadership positions, I’ve learned that just about everything I was ever taught formally about leadership was wrong. My advice today...

Leadership By Design 2021 What Therapy Taught Me About Design & Creating Healthy Teams Maintaining a healthy self and extending that to our professional lives are journeys. The root cause of many of our inner and outer conflicts stem from...

  Leadership By Design 2021 A Reading of “Someday a Bird Will Poop on You: A Life Lesson” Megan Kellie and Sue Salvi read through their book, “Someday a Bird Will Poop on You: A Life Lesson,” which uses avian...

Leadership By Design 2021 Justice, Safety, Compassion: Shifting the Ethical Tech Paradigm What do we really mean when we talk about “ethics” in tech? What are we actually aiming for, and what specifically can we all do to get there?...

Leadership By Design 2021 Systems Thinking & Design Ethics for Design Leaders Systems are tricky, slippery things, especially complex adaptive systems that bring humans and digital technologies together. In this 15 minute focus session, we’ll do a whirlwind tour of...

Leadership By Design 2021 Designing for Death: A Framework for Creating the Final Experience of Your Customer’s Journey What happens to your customer’s digital assets when they pass away? Do you have a way for next of kin to notify...