
Yaddy Arroyo
Specializing in pioneering multi-modal banking experiences that seamlessly merge cutting-edge chatbot technology with human-centric service design.
Over 15 years of expertise in AI design, spanning Social Listening Tools, Telematics, and multi-modal & voice design. Committed to elevating accessibility standards and championing robust data protection practices.
Presentations
Leadership By Design 2025
The New Conundrum: How to Lead When You’re Not the Expert
One of the hardest things for leaders to admit is that they don’t know enough to keep up. We’re all dealing with AI right now, and just like every wave of emerging tech before it, the people closest to the work are usually the ones who see what’s real. Smart leaders don’t fake it; they listen, spot talent fast, and get the hell out of the way.
This talk is about what it really takes to lead in rooms where you aren’t the smartest one there. It’s a perspective forged on the front lines where we’re navigating hype, translating hard truths, and fighting to protect good work from power-hungry, under-informed egos. If leadership isn’t grounded in trust, humility, and sharp political awareness, it’s not leadership. It’s theater.
Tent Talks Session: Navigating the AI Frontier: Ethical Leadership and Team Building in AI Design
On Monday, January 15th, 2024 at 5:00pm Central, Yaddy Arroyo joins us for a live Q&A session: “Navigating the AI Frontier: Ethical Leadership and Team Building in AI Design.”
Yaddy Arroyo, an expert in the field of AI UX design shares insightful perspectives on the unique challenges and requirements of AI UX design leadership compared to traditional UX design leadership. Yaddy will explore \the essential skills and knowledge that set AI UX leaders apart, emphasizing the importance of hands-on experience in AI, adaptability, and a deep understanding of natural language processing. Learn about the crucial role of ethical considerations in AI design, including user privacy, data protection, and the benefits of having diverse teams to reduce algorithmic bias.
This session will be a treasure trove of information for anyone interested in AI UX design, whether you’re a seasoned professional or just starting. Yaddy will also share practical advice on building and managing effective AI UX teams, highlighting the importance of leadership qualities that foster a culture of continuous learning, mentorship, and talent nurturing. Get ready for \an enlightening discussion that will provide a comprehensive view of what it takes to lead and innovate in the rapidly evolving world of AI UX design.

















