Leadership By Design 2021
Systems Thinking & Design Ethics for Design Leaders
Systems are tricky, slippery things, especially complex adaptive systems that bring humans and digital technologies together. In this 15 minute focus session, we’ll do a whirlwind tour of Systems Thinking and the ethical implications of a systemic paradigm on user experience and service design. Because here’s the thing about systems: once you see them, you can’t unsee them. We’ll walk through three not-so-simple proposals for how we might up our design game in a systemic world.
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