Janelle Ward – How to Thrive as a UX Research Manager

Janelle Ward

Janelle has led UX research at digital product companies, both as a founding lead and as a manager upskilling and growing existing research teams. She has a background in psychology and digital communication and spent 15 years in academia before transitioning to the tech world. Janelle writes regularly about career and research topics. Read more at janelleward.com

How to Thrive as a UX Research Manager

So you want to be a UX research manager? Congratulations on this important step in your career! In this talk, we’ll look at what’s going to change when you take on a management role, how you can thrive, and what to consider before you take the plunge. We’ll cover issues specific to the UX research world, like strategies for coping with a hybrid manager/lead role, and best practices for using your user-empathy skills to help you become an empathetic people manager. By the end of this talk, I hope to leave you with some key reflections on whether a management role is the best choice for you.